A user’s role determines what actions can be performed in the account. The table below displays a list of available roles. 

Administrative roles

User roles

Contact roles

  • Account owner
  • Administrator
  • Pro
  • Associate
  • Jailed
  • Site
  • Personal

Every added user to the account requires additional user licenсe except contacts (they don't need a licence to receive a file or send files back to you).

The account owner is the top administrator of the account that has access to all Quatrix features and can purchase more users for the account. They own and manage the account for as long as they are the account owner. At any point, the ownership rights can be transferred to someone else in the account.   

The account admin can manage users, groups, account storage and access control. Admins can delegate admin rights to other users. Billing is not accessible to admins, but this permission can be granted while editing the admin on the Administration tab. 

A user is anyone you want to have regular access to your Quatrix service - there are three types of users:

  • Pro users can browse folders and share to any of your users or to their personal contacts who don't need a licence to download (normally your employees).
  • Associate users can only use your service to share files back to your Pro Users - great for external partners who need to regularly feed data into your organisation.
  • Jailed users have access to files from Projects Shared With Me.

Learn about user permissions displayed in table here