Contacts are grouped into 2 categories: personal and site. The major difference between them is their visibility by other account users. 

  • Personal contacts are visible to only their creators. Permissions to have a list of personal contacts are granted to account owners, administrators and Pro users. 
  • Site contacts are created and managed by the account owners or administrators and are visible to their creators as well as Pro users.   

If you shared files with someone who is new in Quatrix account, their email will be automatically added as Personal contact to the Contacts list. 

As contacts are not licensed in Quatrix, they cannnot log in to Quatrix and share files with other account participants. But they can only get shares and file sharing requests from Quatrix users. In order to make one repository of files and file requests for contacts we released Contact's Home Page. This page displays the Inbox tab with files and file requests from users.  To log in to this page the contact should follow the link from the file sharing email and register at first. Having logged in the contact can download or return files. 

If the contact receives shares from several Quatrix accounts, there will be different Contact's Home pages displaying shares and file requests of each account separately. The contact can log in to these pages with the same password. 

Check out Contact Management to learn more how to add, edit or delete a contact.