There are two ways of how you can request files from your contacts:

  • while sharing files as an additional option Recipient(s) can return files;
  • or explicitly on Contacts tab as Request Files. 


Contents


Request Files  

  1. Go to Contacts tab 
  2. Select a contact you want to request files from



  3. Click on Request Files icon on the Toolbar. 
    If you tick the box Notify by email, your recipient will receive a mail notice notifying on file request.
    If you don't tick the box Notify by email, your recipient won't receive a mail notice and you have to send the link for file request manually.



  4. Click on Create to generate the link

 

Recipient(s) can return files

You can also request files during File Sharing selecting the option Recipient(s) can return files in the Optional Settings. The same as with Request Files on Contacts tab, you can request files encryption using your PGP keys selecting optional Encrypt incoming files option. 

 Recipients will get an option to Return Files on files download page when they follow the link from email.

Important

Contacts can use request files links only once, as soon as some files were uploaded, the link will expire!

Contacts can't open Request files links after 14 days!

You have to either send the request at least every 2 weeks or convert your contact to paid Quatrix user. There is no expiration set for paid users and links are available forever.


When you send requests, emails are sent individually to each recipient - the recipient list is hidden.