There are 3 possible scenarios for the account deletion: 

  • your 14-day free trial ended and if you don't initiate the further upgrade, it will be deleted in 14 days.
  • your account was suspended and you want to stop using it, the account as well as the stored data will be deleted in 28 days after the account suspension. 
  • if you would like to delete your account, send a request to our support team. It will be immediately deleted and can't be restored.

No refunds will be offered on canceled subscriptions

Paid subscriptions are non-refundable, and no prorated refunds or credits will be offered for partially used subscriptions.

If you have any questions or concerns related to the deletion of your account, please feel free to contact us

Your account can be deleted only by the support team on request. If you confirm the deletion of your account, you won't be able to access all data stored in Quatrix cloud.