In order to save your time for manual adding of multiple users (e.g. 50 or 100), you can use our Import users from CSV file feature. It allows to automatically add your users from previously generated CSV file.

To add a group of users, follow these steps:

  1. Go to the Administration tab and click the Import users icon on the Manage users sub-tab.
  2. Prepare CSV file that should contain the following fields: 
    1. user email 
    2. user name
    3. status (active or not)
    4. Administrator - - yes or no
    5. user class - pro, associate or jailed 
    6. PIN - learn details on Adjust PIN code user registration access.
       
  3. Click on the Next button, choose your CSV file and click on Import.

As soon as the import is completed, your users will be automatically added to the account. 

Emails already stored in Quatrix won't be imported. If the format is not corresponding, the import won't be allowed until it is corrected.

SFTP can't be adjusted while importing. It can be adjusted while editing one or multiple users. 

A CSV file would be rejected if it contains more records than available licences.