The display of the Contacts tab depends on the user class you are assigned to. Pro-users can see emails of all file sharing participants with assigned groups.

Associate users cannot view or share to the outside world that's why the Contacts tab displays only Pro-users in the list. 

Either pro-, or associate users can request files or PGP keys, or share files on this tab. 

To request files you need to choose the user/s or contact/s by ticking the check box next to them and selecting an appropriate icon or menu option. For more info see File Management/ Requesting Files.

This tab allows you to request PGP keys from your users or contacts. After clicking on the Share files icon you are automatically directed to the Share tab. 

Only Pro-users are allowed to add, edit and delete contacts.

Adding a contact

You can easily add your contact by clicking on the Add contact icon from the top menu. Then you need to specify your contact's name and email, select an appropriate group and click on the Save button.

Contacts are grouped into two categories:  

  • My contacts - your personal contacts that are only visible to you.
  • Site contacts are created and managed by the account owner or administrator and contain a global contact list which is available to all Pro users. 

If you shared files with the recipient that is new in the account, the email will be automatically added to the list as My contact.  

Editing a contact 

If you wish to edit a contact, select the check box next to the required contact and click on the Edit icon which opens the Edit Contact dialog box where you can make all necessary changes. 

Deleting a contact

Only My contacts can be deleted by clicking on the Delete icon. You cannot restore the deletion of your contact.  Site contacts can be deleted only by administrators.

Contact's Home page 

As contacts are not licensed in Quatrix, they cannnot log in to Quatrix and share files with other account participants. But they can only get shares and file sharing requests from Quatrix users. In order to make one repository of files and file requests for contacts we released Contact's Home Page. This page displays the Inbox tab with files and file requests from users.  To log in to this page the contact should follow the link from the file sharing email and register at first. Having logged in the contact can download or return files. 

If the contact receives shares from several Quatrix accounts, there will be different Contact's Home pages displaying shares and file requests of each account separately. The contact can log in to these pages with the same password.